Customer Requests

 

You can report an issue/make a request to Council via a variety of methods, including:

  • You can report issues instantly to Council using the free Snap Send Solve App
  • Complete an online Customer Request Form

           Customer Request Form

            ** Please note that Customer Requests lodged via the above form will not be actioned until the next business day.

  • Send an email to mail@charterstowers.qld.gov.au
  • If the matter is urgent, please call 07 4761 5300 and listen to the prompts for the following areas of service:
  1. Roads (Emergencies only)
  2. Water/Sewerage (Emergencies only)
  3. Stock and Animals
  4. Airport Reporting Officer
  5. Parks
  6. Buildings

Contact