Our Services
Council Responsibilities
Council's charter is to provide for the good rule and government of its constituents. In meeting its obligations, Council must act within the law and the decisions made, services rendered and action taken must be based on a legitimate head of power provided by law.
The primary source of Council's authority to act and the specific responsibilities owed by Council to the community are derived from the Local Government Act 2009. Other legislation to which Council has responsibility to abide by and enforce include Building Act 1975, Land Protection (Pest and Stock Route Management) Act 2002, Environmental Protection Act 1994, Public Health Act 2005 and the Planning Act 2016 to name a few.
Council Services
A general list of the product and services provided by Council are:-
| Advocacy | Official functions and delegations |
| Animal management | Online Services |
| Arts and cultural | Parking |
| Buildings | Parks and Gardens |
| Cemeteries | Plumbing |
| Ceremonies and celebrations such as ANZAC Day, Australia Day, Citizenships, etc |
Property searches |
| City cleaning | Rates |
| Citizenship ceremonies | Refuse collection and disposal |
| Council facilities | Road network maintenance/construction |
| Disaster management | Sewerage reticulation and treatment |
| Economic development | Saleyard services and facilities |
| Environmental health | Stock route management and control |
| Emergency services | Swimming pools |
| Food safety | Tourism |
| Information provision services | Town planning and associated development |
| Land protection | Waste and recycling |
| Laws and regulations | Water and wastewater |
| Libraries |
Council Facilities
A general list of Council facilities and general information networks supported by Council are:-
| Administration Centre, 12 Mosman Street | Pentland - S.E.S. Depot |
| Airport – Charters Towers | Pentland - Soldiers Memorial Hall |
| Air strips – Greenvale, Pentland & Ravenswood | Pentland - Sports Complex |
| Apex Park | Pentland - Tennis Courts |
| Arthur Titley Centre | Public Toilets - Gill Street City |
| Balfes Creek Community Hall | Ravenswood - Ambulance Building |
| Brownson Park | Ravenswood - Caravan Park/Showgrounds |
| Cemetery - Pioneer Cemetery | Ravenswood - Cemetery |
| Cemetery - Lynd Highway | Ravenswood - Church |
| Centenary Park | Ravenswood - Community Hall |
| City Hall | Ravenswood - Court House Complex |
| Defiance Mill Park & Community Centre | Ravenswood - Information Centre |
| Equestrian Centre | Ravenswood - Pool |
| Excelsior Library | Ravenswood - School of Arts |
| Fletcher Creek Public Toilets | Ravenswood - S.E.S. Depot |
| Gold and Beef Meeting Rooms | Ravenswood - Tennis Courts |
| Greenvale - Cemetery | Rotary Lookout/Buckland's Hill |
| Greenvale - Church Hall | Saleyards |
| Greenvale - Community Hall | S.E.S Depot - Charters Towers |
| Greenvale - Pool | Sellheim - Cemetery |
| Greenvale - Sports Oval | Showground - Charters Towers |
| Greenvale - Tennis & Basketball Courts | Swimming Pool - Charters Towers |
| Greenvale - Works Depot Greenvale - Joint Emergency Services Building (incl RFDS Clinic) | Towers Hill Lookout & pathways/shelters |
| Venus Battery | |
| Hervey Range Community Centre | Visitor Information Centre |
| Hidden Valley Community Centre | Weir Park |
| Lissner Park | Wheelers House and Shop |
| Macrossan Park Public Toilets & Picnic Facilities | Wherry House |
| Mingela - Cemetery | World Theatre and Cinema Complex |
| Mingela - Public Toilets | Works Depots at: |
| Parks – various – located across the region | - Charters Towers Airport |
| Parks – various – located across the region | - Charters Towers Highway |
| Pentland - Cemetery | - Pentland |
| Pentland - Pool | - Ravenswood |
| Pentland - Public Toilets | - Greenvale |
General Information Network
Charters Towers Visitor Information Centre - The centre, located at 74 Mosman Street, holds a wealth of knowledge on Charters Towers and the regional and surrounding outback towns. This extensive range of information includes the Charters Towers Region, Townsville and Magnetic Island and the themed driving routes of The Great Inland Way, Overlander's Way, The Great Tropical Drive, The Matilda Highway and The Savannah Way. Also available are public internet facilities and a booking service for local tours and attractions.
Online Services
Council provides the following online services:-
Council Publications
Council provides the following reports/publications online:-